We are hiring! Part-Time Operations & Front of House Manager (New Mills)

07 Apr 2025

An exciting opportunity awaits to join our fantastic team!

We’re currently recruiting for a Part-Time Operations & Front of House Manager to join our team and support the running of our Saturday school, termly showcases, and family communications. This is a key role, perfect for someone who’s calm, organised, friendly, and passionate about working with children and families.

 

🗂️ About the role:

  • 10 hours per week (5 on Saturdays, 5 flexible midweek) 
  • Based in New Mills, High Peak, Derbyshire (hybrid working)
  • Mix of admin, customer care, safeguarding and show support
  • Ideal for someone with strong communication and organisation skills
  • Full training provided – we’ll support the right person to grow into the role

 

📅 Applications close: Friday, 18 April 2025

📍 Start date: Saturday, 26 April 2025

We can’t wait to hear from you!

Recruitment Welcome Letter About Take Part Wellbeing CIC Job Description Person Specification Application Form Equal Opportunities Monitoring Form

Essential Job Functions

🔒 Safeguarding and Child Protection – Deputy Designated Safeguarding Lead

  • Assist with safeguarding and child protection responsibilities, ensuring children’s safety and preventing harm.
  • Help with safer recruitment and staff/volunteer suitability, including checks and references.
  • Support the management of safeguarding concerns and promote mental health and wellbeing.
  • Aid the DSL in developing and reviewing safeguarding and child protection policies.
  • Implement safeguarding policies, ensuring all issues are appropriately addressed.
  • Ensure staff and volunteers understand safeguarding policies and procedures.
  • Inform children, young people, and parents about who to contact for welfare concerns.
  • Report concerns about children to the DSL and assist in dealing with child protection concerns.
  • Support the DSL in handling potential risks from adults involved with the organisation.
  • Help with record-keeping and ensure records comply with legal and organisational policies.
  • Keep management updated on safeguarding matters.
  • Stay informed about child protection developments and attend relevant training.
  • Participate in team meetings and other sessions as needed.
  • Be flexible and perform other reasonable duties as required.

🩹 First Aid & Safeguarding

  • Act as the designated First Aider on Saturdays (training provided if needed).
  • Respond appropriately to accidents, illness, or behaviour concerns.
  • Log incidents and escalate safeguarding concerns to DSL.
  • Be a trusted adult and advocate for child safety and wellbeing.

🛡️ Health & Safety

  • Assist with health and safety training for staff and refresher sessions.
  • Help manage First Aid responsibilities.
  • Support the development of health and safety plans within the school.
  • Assist in managing facilities, including building use and liaising with the school.
  • Coordinate basic maintenance of the school site and facilities.
  • Regularly check premises and equipment for maintenance issues, logging and addressing them with the school’s Facilities Manager.
  • Advise the school on Health and Safety concerns.
  • Contribute to the safe maintenance and security of the school premises we hire.
  • Help ensure a secure environment for all stakeholders, supporting the provision of Take Part’s services.
  • Support systems that identify hazards and conduct risk assessments.
  • Help with effective monitoring, measuring, and reporting of health and safety issues to the school.
  • Ensure security levels align with the Take Part’s ethos and adult-to-child ratios.
  • Oversee that statutory obligations are met for pupils with special educational needs, ensuring adequate support for their diverse needs.

📞 Customer Service & Communication

  • Act as the first point of contact for phone calls, emails, and parent queries.
  • Greet and support families during Saturday sessions and shows.
  • Liaise sensitively around absences, injuries, well-being, or support needs.
  • Handle email exchanges and regularly answer calls and messages from parents, carers, and other stakeholders on the Take Part phone.

💻 Admin & System Management

  • Manage bookings, registers, and child onboarding via Class4Kids.
  • Assist with scheduling, registers/subscriptions, updating contact details, and organising new trials.
  • Send emails to parents/carers and onboard new families into the system.
  • Support the Stripe financial management system for the school and budgets.
  • Manage the central Take Part calendar to coordinate rehearsals, events, sessions, and staffing.
  • Support weekly communications with families and team members.
  • Keep the Take Part website up to date with term dates, show details, and key info.
  • Contribute to ensuring the school is GDPR compliant.

📣 Digital & Social Media

  • Use Canva to design and schedule social media content.
  • Post weekly updates and monitor engagement across platforms.
  • Ensure brand consistency and alignment with safeguarding policy.
  • Utilise social media platforms for digital marketing.

🎟️ Shows & Events – Front of House Theatre Manager Duties

  • Act as Front of House Manager for live shows and public events.
  • Manage audience entry, seating, ticketing (via TicketSource), and crowd flow.
  • Assist with TicketSource, box office software.
  • Direct and support volunteers and front of house team.
  • Run raffles, interval refreshments, and merchandise tables.
  • Handle enquiries, lost property, and audience care.
  • Design and produce show programmes using Canva.
  • Collate advertising from local businesses for inclusion in programmes.
  • Assist in obtaining necessary licences and permissions to comply with performing legislation.
  • Assist in identifying needs and securing appropriate licences and insurance.

Workplace Policies and Agreements

To abide by and follow the Take Part’s;

    • Safeguarding and Child Protection Policy & Procedures,
    • Staff Code of Conduct (Behaviour Policy),
    • Health & Safety Policy (inc. risk management & GDPR around contact information & medical details),
    • Complaints Policy & Procedures,
    • Whistleblowing Policy,
    • Online Safety Policy,
    • Low Level Concerns Policy,
    • Fire Safety Management Policy,
    • Photography & Sharing Images Policy.

Safeguarding Statement

In line with our dedication to safeguarding, Take Part Wellbeing CIC requires that all potential employees undergo an enhanced Disclosure and Barring Service (DBS) check, provide satisfactory references, confirm their right to work in the UK, and complete safeguarding and child protection training. This ensures that every member of our team is equipped to uphold the welfare of children and young people.

Relevant training will be provided to ensure compliance with Take Part policies.